While I work as quickly as I can, due to the unpredictable nature of my work, repairing various, often obsolete electronic devices which contain discontinued components, the time frame and price may differ. An accurate estimate requires me to first identify the problem before I can provide a solution.

Please note that the minimum charge per item is 1 hour.

If it is a major repair/restoration, I will first estimate the time frame and the price and provide you with a quote before initiating the process.

I wish to provide my clients with my best work, therefore, I ask for the time and patience often required for sophisticated electronic repairs.
I will update you periodically as I progress in the repair. If the repair process needs to be revised, I will ask and wait for your approval before proceeding. This applies to cases such as spare parts being expensive or if the bill makes the repair not worthwhile.

I don't repair kits/self-assembled gear so please mention it to me when asking for a repair. Additionally, I only do minor work on synthesisers and samplers, such as voice chip change and power supply repair.

If you're sending gear to me via courier, please note that you are responsible for organising both drop-off and collection once the repair is complete.

I carry out most of my work in my workspace (Strongroom Studios) but will relocate as needed for jobs for which travel is necessary.
In these cases, a fee will be added on top of my usual rate to cover travel time and travel costs.
All the previous apply with the difference that the minimum charge is 3h.
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I offer capsule cleaning services, typically priced between £100 and £150, depending on the type of microphone, the capsule’s condition, and the work required.
Please note that capsule cleaning is a delicate procedure and can only be performed a limited number of times before a reskin might be necessary.
I only recommend it when the capsule’s condition is clearly and significantly affecting the sound.
Due to the age and fragility of certain capsules, I cannot take responsibility if the diaphragm fails or if the membrane detaches during or after the service.
I will, however, do my best to help restore your capsule.
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As a general policy, I do not charge clients for the additional time I may spend learning a piece of equipment that is new to me.
I only charge for the hours that the work would reasonably take if I were already experienced with that model. However, please note that my ability to take on unfamiliar equipment depends on my workload and the value of the project.
In particularly busy periods, I may need to decline work on items that are uncommon, of lower value, or unlikely to be encountered again.
I will always aim to communicate clearly about the estimated time required and whether I can realistically take on the work.
My goal is to support clients while helping ensure that as much equipment as possible is kept in use rather than discarded.
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When working on very old equipment (typically 60–70 years or older) or on certain types of consumer gear, additional risks are involved due to the fragility of materials and construction methods.
Plastic parts may break, connectors may fail, or assemblies may not be designed to be disassembled and reassembled.
In some cases, unrelated faults may appear during service; for instance, a power supply failing while I am addressing a noise issue.
While I will always do my best to assist in these situations, please note that I cannot absorb all additional repair time at no cost.
Some equipment, particularly consumer models, can take significantly more time to service than professional gear designed for maintenance.
As a result, repair costs may occasionally exceed the original value of the item. I will always communicate openly about these risks and discuss whether it is practical to proceed.
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